Buyback

Return eligible jewellery and receive its value back, calculated against the gold rate on the day of return. Typically applies to the metal value only — making charges already paid are usually non-refundable. Exact buyback percentage, eligible purity/categories, and any deductions to be confirmed.

Exchange

Trade in eligible jewellery towards a new purchase. The old piece is valued the same way as buyback, with the value adjusted against the new piece's price. Exact exchange terms, valuation method, and any applicable charges to be confirmed.

Eligibility

Typically requires the original purchase invoice and a hallmark/purity check at the time of return. Exact eligibility window (e.g. time since purchase) and condition requirements to be confirmed.

Process

Visit the showroom with the piece and original invoice for an in-store valuation. Exact process steps, turnaround time, and documentation requirements to be confirmed.